{"id":6538,"date":"2025-07-15T07:56:53","date_gmt":"2025-07-15T07:56:53","guid":{"rendered":"https:\/\/astico.com\/questionario-di-soddisfazione-del-cliente\/"},"modified":"2025-07-15T14:35:02","modified_gmt":"2025-07-15T14:35:02","slug":"customer-satisfaction-questionnaire","status":"publish","type":"page","link":"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/","title":{"rendered":"Customer satisfaction questionnaire"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6538\" class=\"elementor elementor-6538 elementor-6508\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a2e9f11 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a2e9f11\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a371e7e\" data-id=\"a371e7e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dcb8ffb elementor-widget elementor-widget-wp-widget-rev-slider-widget\" data-id=\"dcb8ffb\" data-element_type=\"widget\" data-widget_type=\"wp-widget-rev-slider-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<!-- START Questionario soddisfazione REVOLUTION SLIDER 6.5.9 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_35_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_35_1\" style=\"\" data-version=\"6.5.9\">\n\t\t\t\t\t<rs-slides>\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-184\" data-title=\"Slide\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" src=\"\/\/astico.com\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" title=\"how-we-work\" width=\"1920\" height=\"1080\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/astico.com\/wp-content\/uploads\/2021\/11\/how-we-work.jpg\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-35-slide-184-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,l,c;xo:260px,200px,60px,0;yo:299px,220px,200px,160px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:65,50,46,35;l:55,40,40,35;fw:800;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:803px,688px,688px,90%;h:139px;\"\n\t\t\t\t\t\t\t\tdata-basealign=\"slide\"\n\t\t\t\t\t\t\t\tdata-rsp_o=\"off\"\n\t\t\t\t\t\t\t\tdata-rsp_bd=\"off\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;font-family:'Barlow';text-transform:uppercase;\"\n\t\t\t\t\t\t\t>CUSTOMER SATISFACTION QUESTIONNAIRE \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-35-slide-184-layer-1\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,l,c;xo:261px,200px,60px,0;yo:440px,320px,320px,280px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:30,30,27,20;l:32,32,29,22;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:644px,633px,522px,90%;h:auto,auto,232px,auto;\"\n\t\t\t\t\t\t\t\tdata-actions='o:click;a:openmodal;modal:slider-1;sp:1000;bg:rgba(0,0,0,0.5);'\n\t\t\t\t\t\t\t\tdata-basealign=\"slide\"\n\t\t\t\t\t\t\t\tdata-rsp_o=\"off\"\n\t\t\t\t\t\t\t\tdata-rsp_bd=\"off\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:12;font-family:'Barlow';text-transform:uppercase;\"\n\t\t\t\t\t\t\t><strong>Dear Customer,<\/strong><br \/>\nScamosceria Astico operates under a quality system in accordance with ISO 9001 and we are LWG GOLD certified.<br \/>\nIn order to continuously improve our service, we kindly ask you to complete this short questionnaire.<br \/>\n<br \/>\n <br \/>\n<br \/>\n \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-35-slide-184-layer-2\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#000000\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:260px,200px,60px,20px;yo:620px,470px,460px,300px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,20,18,18;l:30;fw:600;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"f,f,f,f\"\n\t\t\t\t\t\t\t\tdata-rsp_o=\"off\"\n\t\t\t\t\t\t\t\tdata-rsp_bd=\"off\"\n\t\t\t\t\t\t\t\tdata-padding=\"t:10;r:10;b:10;l:10;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:11;background-color:#ffffff;font-family:'Barlow';text-transform:uppercase;\"\n\t\t\t\t\t\t\t>Ti risponderemo il prima possibile \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-35-slide-184-layer-5\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/www.instagram.com\/scamosceriaastico\/\" target=\"_blank\" rel=\"noopener\"\n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,l,c;xo:980px,838px,606px,0;yo:580px,558px,537px,580px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:['40px','40px','40px','40px'];h:['40px','40px','40px','40px'];\"\n\t\t\t\t\t\t\t\tdata-rsp_o=\"off\"\n\t\t\t\t\t\t\t\tdata-rsp_bd=\"off\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tdata-frame_hover=\"sX:1.2;sY:1.2;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:14;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/astico.com\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" class=\"tp-rs-img rs-lazyload\" width=\"822\" height=\"822\" data-lazyload=\"\/\/astico.com\/wp-content\/uploads\/2021\/11\/insta.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/a><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-35-slide-184-layer-6\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/www.linkedin.com\/company\/scamosceria-astico\" target=\"_blank\" rel=\"noopener\"\n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,l,c;xo:980px,840px,608px,60px;yo:630px,616px,595px,580px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:['40px','40px','40px','40px'];h:['40px','40px','40px','40px'];\"\n\t\t\t\t\t\t\t\tdata-rsp_o=\"off\"\n\t\t\t\t\t\t\t\tdata-rsp_bd=\"off\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tdata-frame_hover=\"sX:1.4;sY:1.4;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:13;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/astico.com\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" class=\"tp-rs-img rs-lazyload\" width=\"896\" height=\"896\" data-lazyload=\"\/\/astico.com\/wp-content\/uploads\/2021\/11\/in.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/a><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t\t<rs-static-layers><!--\n\t\t\t\t\t--><\/rs-static-layers>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script type=\"text\/javascript\">\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_35_1',rl:[1240,1024,778,480],el:[900,768,960,720],gw:[1240,1024,778,480],gh:[900,768,960,720],type:'standard',justify:'',layout:'fullscreen',offsetContainer:' .fusion-header-wrapper ',offset:'',mh:\"800px\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider351\"]!==undefined) {window.RS_MODULES.modules[\"revslider351\"].once = false;window.revapi35 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d132437 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d132437\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-88222ee\" data-id=\"88222ee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84c7252 elementor-widget elementor-widget-spacer\" data-id=\"84c7252\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1d7aa2 elementor-widget elementor-widget-shortcode\" data-id=\"c1d7aa2\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6537-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"6537\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/6538#wpcf7-f6537-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6537\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6537-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"contatti soddisfazione-cliente\" >\n\t<h2>1. General Information\n\t<\/h2>\n\t<div class=\"flex\">\n\t\t<div class=\"col75\">\n\t\t\t<p><label for=\"your-name\" class=\"name\">Name and surname of the person filling out the questionnaire*:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name and surname\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><br \/>\n<label for=\"your-position\" class=\"position\">Position*:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-position\"><span class=\"wpcf7-form-control wpcf7-radio position radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"your-position\" value=\"Purchasing\" \/><span class=\"wpcf7-list-item-label\">Purchasing<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"your-position\" value=\"Management\/Ownership\" \/><span class=\"wpcf7-list-item-label\">Management\/Ownership<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"your-position\" value=\"Product Development\" \/><span class=\"wpcf7-list-item-label\">Product Development<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"your-position\" value=\"Design \/ Research\" \/><span class=\"wpcf7-list-item-label\">Design \/ Research<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"your-position\" value=\"Quality Control\" \/><span class=\"wpcf7-list-item-label\">Quality Control<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"your-position\" value=\"Production\" \/><span class=\"wpcf7-list-item-label\">Production<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"your-position\" value=\"Others\" \/><span class=\"wpcf7-list-item-label\">Others<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t\t<p class=\"altro-wrap-posizione\" style=\"display:none;\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"altro-position\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text position-altro\" aria-invalid=\"false\" placeholder=\"Please specify\" value=\"\" type=\"text\" name=\"altro-position\" \/><\/span>\n\t\t\t<\/p>\n\t\t\t<p><label for=\"your-company\">Company name*:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span><br \/>\n<label for=\"radio-attivita\">Business sector*:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-attivita\"><span class=\"wpcf7-form-control wpcf7-radio collaborazione radio\" id=\"attivita\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-attivita\" value=\"Technical Footwear (e.g., safety, trekking, hunting, military, etc.)\" \/><span class=\"wpcf7-list-item-label\">Technical Footwear (e.g., safety, trekking, hunting, military, etc.)<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-attivita\" value=\"Fashion Footwear (e.g., sneakers, sandals, elegant men&#039;s\/women&#039;s shoes, etc.)\" \/><span class=\"wpcf7-list-item-label\">Fashion Footwear (e.g., sneakers, sandals, elegant men&#039;s\/women&#039;s shoes, etc.)<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-attivita\" value=\"Bags and Small Leather Goods\" \/><span class=\"wpcf7-list-item-label\">Bags and Small Leather Goods<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-attivita\" value=\"Belts\" \/><span class=\"wpcf7-list-item-label\">Belts<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-attivita\" value=\"Clothing\" \/><span class=\"wpcf7-list-item-label\">Clothing<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-attivita\" value=\"Interiors\" \/><span class=\"wpcf7-list-item-label\">Interiors<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-attivita\" value=\"Others\" \/><span class=\"wpcf7-list-item-label\">Others<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t\t<p class=\"altro-wrap-attivita\" style=\"display:none;\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"altro-attivita\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text attivita-altro\" aria-invalid=\"false\" placeholder=\"Please specify\" value=\"\" type=\"text\" name=\"altro-attivita\" \/><\/span>\n\t\t\t<\/p>\n\t\t\t<p><label for=\"radio-collaborazione\">How long have you been working with our tannery*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-collaborazione\"><span class=\"wpcf7-form-control wpcf7-radio collaborazione radio\" id=\"collaborazione\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-collaborazione\" value=\"Less than 1 year\" \/><span class=\"wpcf7-list-item-label\">Less than 1 year<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-collaborazione\" value=\"1-3 years\" \/><span class=\"wpcf7-list-item-label\">1-3 years<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-collaborazione\" value=\"4-6 years\" \/><span class=\"wpcf7-list-item-label\">4-6 years<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-collaborazione\" value=\"More than 6 years\" \/><span class=\"wpcf7-list-item-label\">More than 6 years<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col25\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-anonimo\"><span class=\"wpcf7-form-control wpcf7-checkbox anonimo-check\" id=\"anonimo\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-anonimo[]\" value=\"I want to remain anonymous.\" \/><span class=\"wpcf7-list-item-label\">I want to remain anonymous.<\/span><\/label><\/span><\/span><\/span><br \/>\n(only the sector, the duration of the collaboration, and the job title will be shown)\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"space\">\n\t<\/div>\n\t<h2>2. Overall Satisfaction\n\t<\/h2>\n\t<p><label for=\"radio-qualita\">How do you rate, overall, the quality of our products in relation to your needs*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-qualita\"><span class=\"wpcf7-form-control wpcf7-radio qualita radio\" id=\"qualita\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-qualita\" value=\"Very poor\" \/><span class=\"wpcf7-list-item-label\">Very poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-qualita\" value=\"Poor\" \/><span class=\"wpcf7-list-item-label\">Poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-qualita\" value=\"Fair\" \/><span class=\"wpcf7-list-item-label\">Fair<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-qualita\" value=\"Good\" \/><span class=\"wpcf7-list-item-label\">Good<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-qualita\" value=\"Excellent\" \/><span class=\"wpcf7-list-item-label\">Excellent<\/span><\/label><\/span><\/span><\/span><br \/>\n<label for=\"radio-soddisfatto\">To what extent do you believe our company stands out compared to your usual leather suppliers*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-soddisfatto\"><span class=\"wpcf7-form-control wpcf7-radio soddisfatto radio\" id=\"soddisfatto\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-soddisfatto\" value=\"Does not stand out at all\" \/><span class=\"wpcf7-list-item-label\">Does not stand out at all<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-soddisfatto\" value=\"Slightly distinctive\" \/><span class=\"wpcf7-list-item-label\">Slightly distinctive<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-soddisfatto\" value=\"Moderately distinctive\" \/><span class=\"wpcf7-list-item-label\">Moderately distinctive<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-soddisfatto\" value=\"Very distinctive\" \/><span class=\"wpcf7-list-item-label\">Very distinctive<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-soddisfatto\" value=\"Extremely distinctive\" \/><span class=\"wpcf7-list-item-label\">Extremely distinctive<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<div class=\"space\">\n\t<\/div>\n\t<h2>3. Customer Service and Support\n\t<\/h2>\n\t<p><label for=\"radio-cortesia\">How would you rate the availability and courtesy of our Client Care Specialists*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-cortesia\"><span class=\"wpcf7-form-control wpcf7-radio cortesia radio\" id=\"cortesia\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-cortesia\" value=\"Very poor\" \/><span class=\"wpcf7-list-item-label\">Very poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-cortesia\" value=\"Poor\" \/><span class=\"wpcf7-list-item-label\">Poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-cortesia\" value=\"Fair\" \/><span class=\"wpcf7-list-item-label\">Fair<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-cortesia\" value=\"Good\" \/><span class=\"wpcf7-list-item-label\">Good<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-cortesia\" value=\"Excellent\" \/><span class=\"wpcf7-list-item-label\">Excellent<\/span><\/label><\/span><\/span><\/span><br \/>\n<label for=\"radio-tempestivamente\">How adequate do you consider the response times to your commercial or technical inquiries*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-tempestivamente\"><span class=\"wpcf7-form-control wpcf7-radio tempestivamente radio\" id=\"tempestivamente\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-tempestivamente\" value=\"Inadequate\" \/><span class=\"wpcf7-list-item-label\">Inadequate<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-tempestivamente\" value=\"Mediocre\" \/><span class=\"wpcf7-list-item-label\">Mediocre<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-tempestivamente\" value=\"Adequate\" \/><span class=\"wpcf7-list-item-label\">Adequate<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-tempestivamente\" value=\"Very adequate\" \/><span class=\"wpcf7-list-item-label\">Very adequate<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-tempestivamente\" value=\"Excellent\" \/><span class=\"wpcf7-list-item-label\">Excellent<\/span><\/label><\/span><\/span><\/span><br \/>\n<label for=\"radio-competenza\">How do you rate the technical competence of our Client Care Specialist team*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-competenza\"><span class=\"wpcf7-form-control wpcf7-radio competenza radio\" id=\"competenza\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-competenza\" value=\"Very poor\" \/><span class=\"wpcf7-list-item-label\">Very poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-competenza\" value=\"Poor\" \/><span class=\"wpcf7-list-item-label\">Poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-competenza\" value=\"Fair\" \/><span class=\"wpcf7-list-item-label\">Fair<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-competenza\" value=\"Good\" \/><span class=\"wpcf7-list-item-label\">Good<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-competenza\" value=\"Excellent\" \/><span class=\"wpcf7-list-item-label\">Excellent<\/span><\/label><\/span><\/span><\/span><br \/>\n<label for=\"radio-problemi\">Have you ever encountered communication issues with our Client Care Specialists*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-problemi\"><span class=\"wpcf7-form-control wpcf7-radio problemi radio\" id=\"problemi\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-problemi\" value=\"Always\" \/><span class=\"wpcf7-list-item-label\">Always<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-problemi\" value=\"Often\" \/><span class=\"wpcf7-list-item-label\">Often<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-problemi\" value=\"Sometimes\" \/><span class=\"wpcf7-list-item-label\">Sometimes<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-problemi\" value=\"Rarely\" \/><span class=\"wpcf7-list-item-label\">Rarely<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-problemi\" value=\"Never\" \/><span class=\"wpcf7-list-item-label\">Never<\/span><\/label><\/span><\/span><\/span><br \/>\n<label for=\"your-problemi\">If yes, please specify the issues: <span class=\"piccolo\">(optional)<\/span><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-problemi\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-problemi\" \/><\/span><br \/>\n<label for=\"radio-problemi\">If you have experienced quality issues, how would you rate the handling of your report by our Client Care Specialists and the rest of the team*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-problemi\"><span class=\"wpcf7-form-control wpcf7-radio problemi radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-problemi\" value=\"Very poor\" \/><span class=\"wpcf7-list-item-label\">Very poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-problemi\" value=\"Poor\" \/><span class=\"wpcf7-list-item-label\">Poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-problemi\" value=\"Fair\" \/><span class=\"wpcf7-list-item-label\">Fair<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-problemi\" value=\"Good\" \/><span class=\"wpcf7-list-item-label\">Good<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-problemi\" value=\"Excellent\" \/><span class=\"wpcf7-list-item-label\">Excellent<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-problemi\" value=\"I have never submitted a quality report\" \/><span class=\"wpcf7-list-item-label\">I have never submitted a quality report<\/span><\/label><\/span><\/span><\/span><br \/>\n<label for=\"check-canali\">Which channels do you use most frequently to contact us*? <span class=\"piccolo\">(Select all that apply)<\/span><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-canali\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required canali radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"radio-canali[]\" value=\"Email\" \/><span class=\"wpcf7-list-item-label\">Email<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"radio-canali[]\" value=\"Phone\" \/><span class=\"wpcf7-list-item-label\">Phone<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"radio-canali[]\" value=\"On-site visits\" \/><span class=\"wpcf7-list-item-label\">On-site visits<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"radio-canali[]\" value=\"Other\" \/><span class=\"wpcf7-list-item-label\">Other<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<p class=\"altro-wrap\" style=\"display:none;\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-altro\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text canali-altro\" aria-invalid=\"false\" placeholder=\"Please specify\" value=\"\" type=\"text\" name=\"text-altro\" \/><\/span>\n\t<\/p>\n\t<p><label for=\"your-canali\">Which channels would you prefer to use instead? <span class=\"piccolo\">(optional)<\/span><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-canali\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-canali\" \/><\/span>\n\t<\/p>\n\t<div class=\"space\">\n\t<\/div>\n\t<h2>4. Response Times and Order Management\n\t<\/h2>\n\t<p><label for=\"radio-tempi\">How would you rate the punctuality of deliveries*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-tempi\"><span class=\"wpcf7-form-control wpcf7-radio tempi radio\" id=\"tempi\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-tempi\" value=\"Always late\" \/><span class=\"wpcf7-list-item-label\">Always late<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-tempi\" value=\"Frequently late\" \/><span class=\"wpcf7-list-item-label\">Frequently late<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-tempi\" value=\"Sometimes late\" \/><span class=\"wpcf7-list-item-label\">Sometimes late<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-tempi\" value=\"Often on time\" \/><span class=\"wpcf7-list-item-label\">Often on time<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-tempi\" value=\"Always on time\" \/><span class=\"wpcf7-list-item-label\">Always on time<\/span><\/label><\/span><\/span><\/span><br \/>\n<label for=\"radio-gestione\">If you have experienced delivery delays, how would you rate the way our Client Care Specialists handled the issue*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-gestione\"><span class=\"wpcf7-form-control wpcf7-radio gestione radio\" id=\"gestione\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-gestione\" value=\"Very poor\" \/><span class=\"wpcf7-list-item-label\">Very poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-gestione\" value=\"Poor\" \/><span class=\"wpcf7-list-item-label\">Poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-gestione\" value=\"Fair\" \/><span class=\"wpcf7-list-item-label\">Fair<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-gestione\" value=\"Good\" \/><span class=\"wpcf7-list-item-label\">Good<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-gestione\" value=\"Excellent\" \/><span class=\"wpcf7-list-item-label\">Excellent<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-gestione\" value=\"I have never experienced delays\" \/><span class=\"wpcf7-list-item-label\">I have never experienced delays<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<div class=\"space\">\n\t<\/div>\n\t<h2>5. Product Quality and Customization\n\t<\/h2>\n\t<p><label for=\"radio-personalizzazione\">How much value do you place on the ability to customize the product offered by our tannery (color, thickness, softness, elasticity, special treatments, etc.)*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-personalizzazione\"><span class=\"wpcf7-form-control wpcf7-radio personalizzazione radio\" id=\"personalizzazione\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-personalizzazione\" value=\"No value\" \/><span class=\"wpcf7-list-item-label\">No value<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-personalizzazione\" value=\"Little value\" \/><span class=\"wpcf7-list-item-label\">Little value<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-personalizzazione\" value=\"Moderate value\" \/><span class=\"wpcf7-list-item-label\">Moderate value<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-personalizzazione\" value=\"High value\" \/><span class=\"wpcf7-list-item-label\">High value<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-personalizzazione\" value=\"Essential value\" \/><span class=\"wpcf7-list-item-label\">Essential value<\/span><\/label><\/span><\/span><\/span><br \/>\n<label for=\"radio-qualita-pelle\">How do you evaluate the quality of our recent leather supplies compared to your usual standards*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-qualita-pelle\"><span class=\"wpcf7-form-control wpcf7-radio qualita-pelle radio\" id=\"qualita-pelle\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-qualita-pelle\" value=\"Very poor\" \/><span class=\"wpcf7-list-item-label\">Very poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-qualita-pelle\" value=\"Poor\" \/><span class=\"wpcf7-list-item-label\">Poor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-qualita-pelle\" value=\"Fair\" \/><span class=\"wpcf7-list-item-label\">Fair<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-qualita-pelle\" value=\"Good\" \/><span class=\"wpcf7-list-item-label\">Good<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-qualita-pelle\" value=\"Excellent\" \/><span class=\"wpcf7-list-item-label\">Excellent<\/span><\/label><\/span><\/span><\/span><br \/>\n<label for=\"radio-qualita-prezzo\">How do you rate the quality\/price ratio of our leathers compared to other suppliers in the industry*?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-qualita-prezzo\"><span class=\"wpcf7-form-control wpcf7-radio qualita-prezzo radio\" id=\"qualita-prezzo\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-qualita-prezzo\" value=\"Much worse\" \/><span class=\"wpcf7-list-item-label\">Much worse<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-qualita-prezzo\" value=\"Worse\" \/><span class=\"wpcf7-list-item-label\">Worse<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-qualita-prezzo\" value=\"The same\" \/><span class=\"wpcf7-list-item-label\">The same<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-qualita-prezzo\" value=\"Better\" \/><span class=\"wpcf7-list-item-label\">Better<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-qualita-prezzo\" value=\"Much better\" \/><span class=\"wpcf7-list-item-label\">Much better<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<div class=\"space\">\n\t<\/div>\n\t<h2>6. Suggestions and Improvements\n\t<\/h2>\n\t<p><label for=\"miglioramenti\" class=\"miglioramenti\">If there is a specific aspect of our service that you believe could be improved, what would it be?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"miglioramenti\"><textarea cols=\"40\" rows=\"5\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea miglioramenti\" aria-invalid=\"false\" placeholder=\"Is there a aspect that you believe could be improved\" name=\"miglioramenti\"><\/textarea><\/span><br \/>\n<label for=\"apprezzato\" class=\"apprezzato\">What aspect of our Client Care Specialist do you appreciate the most?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"apprezzato\"><textarea cols=\"40\" rows=\"5\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea apprezzato\" aria-invalid=\"false\" placeholder=\"What do you appreciate the most\" name=\"apprezzato\"><\/textarea><\/span><br \/>\n<label for=\"suggerimento\" class=\"suggerimento\">Do you have any suggestions for a product or service we could offer?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"suggerimento\"><textarea cols=\"40\" rows=\"5\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea suggerimento\" aria-invalid=\"false\" placeholder=\"Suggestions\" name=\"suggerimento\"><\/textarea><\/span>\n\t<\/p>\n\t<div class=\"space\">\n\t<\/div>\n\t<h2>Thank you for your time!\n\t<\/h2>\n\t<p>Your feedback will help us improve our service. If you need any further assistance, our team is always at your disposal.\n\t<\/p>\n\t<div class=\"space\">\n\t<\/div>\n\t<p style=\"font-size:14px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-314\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-314\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read the <a href=\"\/en\/privacy-policy\/\">Privacy Policy<\/a> and I agree to be contacted.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e351449 elementor-widget elementor-widget-spacer\" data-id=\"e351449\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6538","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer satisfaction questionnaire - Astico\" \/>\n<meta property=\"og:url\" content=\"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/\" \/>\n<meta property=\"og:site_name\" content=\"Astico\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-15T14:35:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/astico.com\/en\/#organization\",\"name\":\"Scamosceria Astico S.r.l.\",\"url\":\"https:\/\/astico.com\/en\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/astico.com\/en\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/astico.com\/wp-content\/uploads\/2021\/11\/logo-astico-trasparente.png\",\"contentUrl\":\"https:\/\/astico.com\/wp-content\/uploads\/2021\/11\/logo-astico-trasparente.png\",\"width\":500,\"height\":500,\"caption\":\"Scamosceria Astico S.r.l.\"},\"image\":{\"@id\":\"https:\/\/astico.com\/en\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/astico.com\/en\/#website\",\"url\":\"https:\/\/astico.com\/en\/\",\"name\":\"Astico\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/astico.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/astico.com\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/#webpage\",\"url\":\"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/\",\"name\":\"Customer satisfaction questionnaire - Astico\",\"isPartOf\":{\"@id\":\"https:\/\/astico.com\/en\/#website\"},\"datePublished\":\"2025-07-15T07:56:53+00:00\",\"dateModified\":\"2025-07-15T14:35:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/astico.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer satisfaction questionnaire\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/","og_locale":"en_US","og_type":"article","og_title":"Customer satisfaction questionnaire - Astico","og_url":"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/","og_site_name":"Astico","article_modified_time":"2025-07-15T14:35:02+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/astico.com\/en\/#organization","name":"Scamosceria Astico S.r.l.","url":"https:\/\/astico.com\/en\/","sameAs":[],"logo":{"@type":"ImageObject","@id":"https:\/\/astico.com\/en\/#logo","inLanguage":"en-US","url":"https:\/\/astico.com\/wp-content\/uploads\/2021\/11\/logo-astico-trasparente.png","contentUrl":"https:\/\/astico.com\/wp-content\/uploads\/2021\/11\/logo-astico-trasparente.png","width":500,"height":500,"caption":"Scamosceria Astico S.r.l."},"image":{"@id":"https:\/\/astico.com\/en\/#logo"}},{"@type":"WebSite","@id":"https:\/\/astico.com\/en\/#website","url":"https:\/\/astico.com\/en\/","name":"Astico","description":"","publisher":{"@id":"https:\/\/astico.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/astico.com\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/#webpage","url":"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/","name":"Customer satisfaction questionnaire - Astico","isPartOf":{"@id":"https:\/\/astico.com\/en\/#website"},"datePublished":"2025-07-15T07:56:53+00:00","dateModified":"2025-07-15T14:35:02+00:00","breadcrumb":{"@id":"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/astico.com\/en\/customer-satisfaction-questionnaire\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/astico.com\/en\/"},{"@type":"ListItem","position":2,"name":"Customer satisfaction questionnaire"}]}]}},"_links":{"self":[{"href":"https:\/\/astico.com\/en\/wp-json\/wp\/v2\/pages\/6538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/astico.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/astico.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/astico.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/astico.com\/en\/wp-json\/wp\/v2\/comments?post=6538"}],"version-history":[{"count":6,"href":"https:\/\/astico.com\/en\/wp-json\/wp\/v2\/pages\/6538\/revisions"}],"predecessor-version":[{"id":6578,"href":"https:\/\/astico.com\/en\/wp-json\/wp\/v2\/pages\/6538\/revisions\/6578"}],"wp:attachment":[{"href":"https:\/\/astico.com\/en\/wp-json\/wp\/v2\/media?parent=6538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}